Services

Flagler College ID Cards

You must present your active Flagler College ID card to borrow materials from the Proctor Library. You will be held responsible for all materials charged to your account.

*Not all board games can be checked out. Board games that cannot be checked out have a yellow sticker on the case that reads "Library Use Only."

Renewals

Books, DVDs laptops, and graphing calculators can be renewed in person, by telephone, or online via our website. Reserve items and headphones cannot be renewed.

See the Library's renewal instructions.

Recalls and Holds

You may recall an item currently loaned to another borrower. The recall process generates an email notice to the borrower requesting the item be returned within 14 days (5 days for DVDs). You would request a recall whenever you need an item to be returned as soon as possible.

You may also place a hold on an item currently loaned to another borrower. The borrower will not be notified via email of the request but will not be able to renew the item. When the item is returned, you will receive an email notifying you of its availability for pickup. You can request a hold for any item you do not need immediately.

Please ask a Library staff member for assistance on placing recalls or holds.

Courtesy and Overdue Notices

When applicable, you will be emailed a courtesy notice 5 days before an item is due. This notice is simply a reminder to return or renew the item before the due date.

You will be emailed three overdue notices before an item is considered lost: 9 days after the due date, 18 days after the due date, and 27 days after the due date.

These email notices are sent as a courtesy. It is your responsibility to keep track of when items are due.

Lost Items and Billing

Any materials not returned (or overdue) 30 days beyond the initial due date are automatically considered lost. In this case, we will send an email to your Flagler College email account and an alternate email, if provided, informing you of the total amount due if the lost items are not returned to the Library. This amount consists of:

1. Lost Item Processing fee: $10.00 for each item lost
2. Lost Item Replacement cost: current list price for the item according to Amazon.com or the currently established out-of-print charge

If you do not take action within 10 days of receiving this email, the amount due will be forwarded to the Office of Business Services for final invoicing.

Overdue and Lost Item Fees

You will not be charged overdue fines for normal circulating items. However, you may be held responsible for items lost, stolen, or considered lost or stolen (see below).

Overdue fines and/or lost item fees may be applied to laptops and graphing calculators.

Suspension of Borrowing Privileges

Your borrowing privileges will be suspended if:

• Your fines exceed $50.00
• A laptop or graphing calculator is not returned within three days of the due date.

You must pay any outstanding fines to have borrowing privileges restored.

Disputing Fines

You should discuss a disputed notice or invoice with John Wilson, Access Services Librarian, or with the Director of Library Services. If an appeal is found necessary, this can be presented to the Vice President of Academic Affairs, Art Vanden Houten, for final resolution.